1. Flatter structures
Hierarchy is important in the Middle East, with job titles such as president and senior vice president hugely significant to individuals both within and outside an organisation. However, the future workforce cares less about titles and authority, and more about collaboration on projects.
In the past 25 years, a quarter of companies have moved towards flatter structures. Within GSK’s consumer healthcare business, we have removed management layers in line with external benchmarking in the industry. This trend will require leaders to adopt a different style of influencing and communication, and employees to rethink their career development.