Annabel Jones, HR director, ADP UK
ADP operates in more than 100 countries, which brings a litany of challenges, from legislation to regulation. One of the most important goals for us is to keep our culture aligned and robust. Working across borders means CI is key to successful organisations. Here are tips to ensure that CI is recognised by your entire organisation.
Teach CI: As companies become more global, the HR challenges that arise become central to their success or failure. If HR representatives and management don’t incorporate the four CI capabilities (motivation, cognition, meta-cognition and behaviour) into their employees’ learning, they could see their culture become siloed.
Lead from the top: Management should demonstrate the CI it hopes to filter down to the workforce, working across borders to enhance the shared culture, while understanding the separate distinctions.
Don’t let technology alienate: The rising number of remote and flexible workers means the workplace is changing. Technology can help connect your workforce, take care not to let it separate and alienate colleagues.